Privacy Policy | WinFact Picks

1. Information We Collect

We collect information you provide directly to us, including: your name, email address, and password when you create an account; payment information processed through Stripe (we do not store your credit card details); usage data such as pages visited, picks viewed, and features used; device information including browser type, IP address, and operating system; and communication data when you contact our support team.

2. How We Use Your Information

We use the information we collect to: provide, maintain, and improve the Service; process transactions and send related information; send you picks, analysis, and other content you have subscribed to; respond to your comments, questions, and support requests; monitor and analyze usage trends to improve user experience; detect, investigate, and prevent fraudulent or unauthorized activity; and send promotional communications (you can opt out at any time).

3. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your activity on our Service. Cookies help us remember your preferences, understand how you use our Service, and improve your experience. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, some features of the Service may not function properly without cookies. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain until deleted).

4. Third-Party Services

We use trusted third-party services to operate our platform: Clerk for authentication and user management; Stripe for secure payment processing; analytics services to understand usage patterns and improve our Service. These third-party services have their own privacy policies and may collect information as described in their respective policies. We encourage you to review their privacy practices. We do not sell your personal information to third parties.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with the Service. If you delete your account, we will delete or anonymize your personal data within 30 days, except where we are required to retain it for legal, accounting, or regulatory purposes. Usage data and analytics may be retained in aggregate, anonymized form indefinitely.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data: the right to access and receive a copy of your personal data; the right to correct inaccurate data; the right to request deletion of your data; the right to object to or restrict processing of your data; the right to data portability; and the right to withdraw consent at any time. To exercise any of these rights, please contact us at support@winfactpicks.com.

7. Children's Privacy

The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal data from a child under 18, we will take steps to delete that information promptly. If you believe we have inadvertently collected information from a minor, please contact us immediately.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of the Service after any modifications constitutes acceptance of the updated policy.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at support@winfactpicks.com.